At MAISON ISOR Boutique, we believe the moment you select a piece of jewelry is just the beginning of a beautiful experience. The anticipation of its arrival, the careful unboxing, and the first time it adorns you—these are all part of the story we craft with you. That’s why we have meticulously designed a delivery process that is as reliable, transparent, and elegant as our collections themselves.

Our Promise to You: Whether you’ve found the perfect Bague de Fiançailles to symbolize a lifelong promise, a dazzling piece from our Bijoux en Diamant collection for everyday brilliance, or a complete Parure de Mariage for your radiant walk down the aisle, we ensure your treasure reaches you securely and promptly, no matter where you are in the world.

Your Shipping Options: Tailored for Convenience

Understanding that our discerning clientele values both sophistication and smart choices, we offer two clear shipping methods to suit your needs.

🚚 Standard Express Shipping

Cost: A flat fee of $12.95 USD.

Service: Your order is entrusted to our premium partners, DHL or FedEx, for fast and tracked delivery.

Timeline: After a careful 1-2 day order processing period where your jewelry is prepared with utmost attention, your package will be on its way. Delivery is typically completed within 10-15 business days after dispatch.

Ideal for: When you wish to receive your curated piece with expedited care, perfect for commemorating a special date or satisfying a well-deserved treat.

🎁 Complimentary Standard Shipping

Cost: FREE on all orders over $50 USD.

Service: We ship via reliable EMS service, providing full tracking capability.

Timeline: Following the same 1-2 day processing, delivery is completed within 15-25 business days after dispatch.

Ideal for: The value-conscious connoisseur who appreciates elegance without rush, allowing for a delightful anticipation as your masterpiece journeys to you.

From Our Hands to Yours: The Journey of Your Jewelry

Every MAISON ISOR piece begins its journey at our operational heart. Once your order is placed, our dedicated team in Alexandria meticulously prepares your selection:

  • Order Processing (1-2 days): Your item is individually inspected, lovingly packaged in our signature presentation box, and prepared for its global voyage.
  • Dispatch & Tracking: You will receive a shipping confirmation email with a tracking number the moment your package is handed to our courier partner. You can follow its journey directly on the carrier’s website.
  • Global Delivery: We proudly serve a worldwide audience, bringing accessible luxury across continents. Please note, to ensure service reliability, deliveries to a few remote regions and specific areas in Asia may be subject to restrictions.
  • At Your Doorstep: Your package will arrive securely, ready for you to unveil and begin wearing your new symbol of personal style.

Commitment to Satisfaction: Returns

Your complete satisfaction is the final hallmark of our service. If for any reason your purchase does not meet your expectations, we offer a straightforward return policy. You may initiate a return within 15 days of receiving your item. Please contact our customer care team at [email protected] to begin the process.

Secure & Simple Checkout

To complete your order with ease and confidence, we accept all major international payment methods: Visa, MasterCard, JCB, and PayPal. Our checkout is secured with advanced encryption, ensuring your transaction is protected.

For any questions regarding shipping, your order, or finding the perfect piece, our customer care team is here to illuminate your path.
MAISON ISOR Boutique
2304 August Lane, Alexandria, US 71302
Email: [email protected]

We are honored to be part of your story, delivering not just jewelry, but cherished tokens of life’s most meaningful moments and daily expressions of style. Thank you for allowing MAISON ISOR to adorn your journey.

Discover the elegance you deserve. ✨